FAQ: What is your refund policy?
• MEMBERSHIPS: EASY CANCELLATION – If you are a member of any of our membership programs, cancellation can be made for any reason and you can cancel up to 72 hours before the next billing. Email your cancel request to our customer service at: [email protected]. You can continue to enjoy your membership until your next renewal date. NO REFUNDS. Membership programs are similar to gym memberships in that they are not products that can be returned. As such, while cancellations are easy, we do not provide refunds, credits or pro-rated billing for membership fees already collected regardless of participation, use or engagement.
• DIGITAL PRODUCTS: Because of the nature of digital products, all digital course sales are final, except for Satori Method courses with a 30-day return policy (please see specific details you agreed to from the course sales page).
• HARDCOPY PRODUCTS: We will replace any defective HARD-COPY products within 30-days. All refund requests, no later than 30-days after purchase, must be sent by email to: [email protected] for a Return Authorization (RA) number. *We cannot accept returns without an RA number (NOTE: leaving a voice message does not give you an RA number). Once your email has been time-stamped (no later than 30-days after purchase) you will receive our return shipping address and instructions for safe return.